To access the Defund button, click on the main Accounts button (wallet icon) on the top right corner.

The Defund option will then be visible on the account card.

Once you click Defund, this will open the Defund Account screen below.

Enter the amount that you wish to withdraw and select the linked bank account it will be paid to. 

If the bank account was not previously specified, you may link the new account by clicking on the Link a new account option and following the prompts. 

Once a bank account has been successfully linked, you can review the transaction details and confirm to proceed:

• Mesh will deposit the funds into the specified linked bank account

• Mesh will use your unique funding reference as the defund reference

• Banks can take up to 2 business days to settle EFT transactions

Please note that the defunding fees are handled separately from the defunding request. Always make sure that your Mesh account has sufficient mZAR to pay for the additional defunding fees. 

Refer to the Mesh website for more information on the Mesh fees schedule: https://mesh.trade/fees/ 

Once the Defund has been processed, you will receive an email notification confirming the transaction is complete.